Privacy Policy

At Jamestown Shoe & Luggage Service, we are committed to protecting your privacy. This Privacy Policy outlines the types of information we collect from our website visitors, how we use and protect that information, and your rights regarding your personal data.

1. Information We Collect

We collect the following types of information from our users:

Personal Information: When you use our website to place an order, request a service, or contact us, we may collect personal information such as your name, email address, phone number, and mailing address.
Payment Information: When you make a payment, we collect your payment details (such as credit card number or PayPal information). Payment processing is securely handled by third-party payment gateways.
Non-Personal Information: We may collect non-personal data, such as IP addresses, browser types, and the pages visited on our website to improve user experience and optimize our services.

2. How We Use Your Information

Your information is used for the following purposes:

To provide and improve our shoe and luggage repair services.
To process transactions and manage your orders.
To communicate with you regarding your service requests, orders, and customer support.
To send you updates and promotional offers, only if you have opted in to receive them.
To analyze website usage and improve our website’s functionality.

3. Data Sharing and Disclosure

We do not sell or share your personal information with third parties, except in the following cases:

When necessary to process payments through our secure payment gateway partners.
If required by law, to comply with legal obligations or to protect our rights and safety.
With service providers that assist in the operation of our website, such as hosting providers or email marketing services, who are contractually bound to safeguard your information.

4. Data Security

We take data security seriously and implement various technical and organizational measures to protect your personal data from unauthorized access, alteration, disclosure, or destruction. However, no online transmission is completely secure, and we cannot guarantee the absolute security of your information.

5. Your Data Rights

You have the following rights regarding your personal data:

To access, correct, or delete the personal information we hold about you.
To opt out of receiving marketing communications at any time by clicking "unsubscribe" in our emails or contacting us directly.
To request the restriction of the processing of your personal data or to object to the processing of your data under certain circumstances.

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to improve your experience on our website. Cookies are small text files stored on your device that help us remember your preferences, analyze website traffic, and personalize content. You can modify your cookie settings through your browser, but disabling cookies may limit the functionality of our website.

7. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of these external sites. Please review their privacy policies before sharing any personal information.

8. Children’s Privacy

Our services are not directed toward children under 13, and we do not knowingly collect personal information from children. If we learn that we have inadvertently collected data from a child under 13, we will take steps to delete such information.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal obligations. We encourage you to review this page periodically for any updates. The "Effective Date" at the top of this policy will indicate the most recent changes.

10. Contact Us

If you have any questions or concerns about our Privacy Policy or the handling of your personal data, please contact us at:

Email: shoeandluggagerepair@gmail.com
Phone: (407) 869-7757
Address: 931 North State Rd. 434, Suite 1095 Altamonte Springs, FL 32714, USA