Welcome to Jamestown Shoe & Luggage Service. By using our website and services, you agree to comply with and be bound by the following terms and conditions. Please review these terms carefully. If you do not agree to these terms, you should not use this site or our services.
By accessing or using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service, as well as any additional guidelines, policies, or rules posted on our website.
We provide shoe and luggage repair services as outlined on our website. All services are subject to availability and we reserve the right to modify, suspend, or discontinue any service at any time without prior notice.
All prices for our services are listed on the website. We reserve the right to change prices at any time. Payments must be made at the time of service or as otherwise specified by Jamestown Shoe & Luggage Service. We accept major credit cards, PayPal, and other payment methods as outlined during the checkout process.
It is your responsibility to ensure that the items you send for repair are properly packaged and labeled. We are not responsible for any damage that occurs during shipping to our location. Additionally, we are not responsible for lost or damaged items due to incorrect information provided by the customer.
While we strive to offer the highest quality services, there are limitations to what can be repaired. If an item cannot be repaired to your satisfaction, we will notify you in advance and provide alternative solutions or a refund, as applicable.
All repairs come with a 30-day warranty, covering workmanship and materials. If you experience issues with your repaired items within this period, please contact us for further assistance.
Refunds are only issued if we are unable to complete a repair or if the repair does not meet the agreed-upon terms. Please contact us within 7 days of receiving the item for any refund requests.
Jamestown Shoe & Luggage Service is not liable for any direct, indirect, incidental, or consequential damages arising from your use of our services or website, including but not limited to damages for loss of items, service interruptions, or inability to access the website.
All content on this website, including but not limited to text, graphics, logos, images, and software, is the property of Jamestown Shoe & Luggage Service or its content suppliers and is protected by applicable intellectual property laws.
These Terms of Service are governed by the laws of the State of Florida, without regard to its conflict of law principles. Any disputes arising from these terms or your use of our services shall be resolved in the courts located in Altamonte Springs, Florida.
If you have any questions about these Terms of Service, please contact us at: